Hear It from Our Valued Customers!
At Strata Choice, our customers are at the heart of everything we do. We understand that making informed decisions is crucial when choosing products or services that align with your needs. That’s why we’ve created this dedicated space to share the unfiltered voices of our incredible customers. On this page, you’ll find a collection of authentic testimonials that offer a glimpse into the experiences of those who have chosen us as their strata management company.Â
As you explore these testimonials, you’ll encounter a rich tapestry of stories, insights, and experiences. Some may shine a spotlight on our strengths, while others may highlight areas where we’ve evolved. We value both praise and constructive critique equally, as they help us refine our offerings. Our hope is that this page serves as a valuable resource for you as you navigate your decision-making journey. Â
At the heart of our principles are transparency and authenticity. We take immense pride in knowing that over 450 clients have reflected this in their high Net Promoter Scores (NPS) of 9 and 10, demonstrating their alignment with our values. This invaluable feedback not only underscores our commitment to exceptional customer service and strata management expertise but also highlights our reliability and value-based approach. As you will see, most of our respondents express great satisfaction with our services, with many proudly endorsing us. In an industry with minimal room for error, we continually strive to grow and enhance our offerings to better serve all our valued customers.Â
Here are some reviews for your consideration. These reviews have been updated to reflect the latest feedback.Â
Professionalism. Knowledge. Quick to respond to requests. Competitive pricing. Proximity to our strata building
Responsive, reliable and attentive
Our strata manager Lauren Clark is brilliant.
My experience as Secretary, with the Strata Manager has been very positive.
Our manager is responsive, knowledgeable and helpful.
Very professional.
I have dealt with a number of Strata Choice staff as a member of a strata committee for both my home and workplace. Some of the staff I have worked with are the best in this type of business. Dealing with a pleasant, experienced and knowledgeable team makes my life as a Committee member so much easier and a lot less stressful.
When our Strata Committee complained about our Strata Manager Strata Choice responded and reallocated us a brilliant replacement in the person of Alain Gyi and his assistant Elise Pham.
Excellent service.
The service provided has been professional and timely.
I find your representative of my building to be excellent.
Efficient service, much improved this time, AGM went well. I am happy with Strata Choice at present managing our complex.