Strata Management Services for Residential & Mixed-Use Properties in Sydney
With more than 40 years of experience managing strata schemes across NSW, our team provides structured support designed to help committees and property owners make informed decisions with confidence.
Learn why many owners corporations choose to switch strata manager when service standards no longer meet their expectations.
What sets us apart?
Strata Choice provides structured strata management services focused on transparency, accountability, and long-term property performance for owners corporations across NSW.
A Fee-for-Service Model
Recognising the concerns regarding conflicts of interest and a lack of transparency around fees across our industry, we proactively restructured our agreement, using a simple and predictable pricing structure that ensures our clients always know exactly what they are paying for.
Transparent Insurance Solutions
Insurance management is another area where we often see a lack of transparency, but our approach puts you in control. We don’t lock you into any one provider, we don’t take any commissions, and we don’t drag out the renewal process to limit your options. Owners corporations can also learn more about renewing strata building insurance and the factors that may impact coverage and premiums.
Zero Commissions
Our agency agreement is commission-free, which means that we do not receive any rebates or commissions in connection with providing our strata management services. Any service provider we use is selected based solely on their ability to meet our clients’ needs.
A Proven Track Record
For newly completed developments, engaging a manager early can significantly improve long-term building outcomes. Learn more about engaging early in a strata manager development process. Our approach, our services, our internal systems, and even our team structure have all been well-refined over the last four decades, ensuring consistent and reliable management services.
How we support you
Since our founding, we have remained committed to raising the standard of service excellence across the entire strata sector. Many of our staff have experienced firsthand just how frustrating owning in strata can be, with stories of slow response times, poor financial management, and a lack of action on maintenance and repairs being all too common.
We set out to change that.
Our comprehensive management services are designed to give you complete peace of mind, encompassing all aspects of your building, from accurately managing your finance, administration, and compliance tasks to resolving disputes and providing you with expert guidance and advice.
To ensure your financial tasks are managed efficiently, you will have the support of three experienced Strata Accountants with escalating levels of expertise.
Head of Strata Finance Operations
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Strata Finance Manager
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Strata Accountant
This structure ensures you always have a dedicated Strata Accountant to complete regularly occurring financial tasks, such as processing invoices, preparing levy schedules, collecting arrears, and drafting budgets, allowing your Strata Finance Manager to focus on more complex matters, such as performing financial health checks, attending meetings to address finance-related queries, and more.
Our team handles all areas of risk management, from fire safety statements to utility contracts, bylaws, and insurance. Each aspect of your building’s risk profile is managed by an experienced Risk Officer who specialises in that field, ensuring each task gets the full attention it deserves.
You are in complete control when it comes to choosing a broker. We don’t lock you into any one provider, allowing you to compare all your options and select the one that best suits your building’s needs.
To help you make the right decision, we have a full-time Insurance Services Manager who liaises with insurers on your behalf to secure suitable coverage and works with you to resolve complex or highly technical insurance matters. We can also connect you with a panel of experienced strata insurance brokers, providers our clients know and trust, with the final choice entirely in your hands.
Read our guide to renewing strata building insurance before comparing policy options and coverage requirements.
Accuracy and attention to detail are essential in effectively managing administrative tasks, which is why we have a dedicated and experienced in-house Strata Admin team. Backed by proven processes and market-leading technology, our team is well-equipped to expertly handle all of your administrative needs, from general record-keeping and maintaining both the strata roll and common seal, to issuing legislative certificates, quickly processing owner correspondence, and providing access to our online Owners Portal.
Our team also helps owners corporations stay informed about strata law changes affecting compliance and administration requirements.
We invest heavily in technology and innovation as part of our commitment to finding new ways to make life easier for you, including our online Owners Portal, powered by SMATA.
All owners and committee members are given access to this portal, which allows them to easily track and manage multiple aspects of their building in one secure location. Its intuitive design also allows for easy navigation through all of the great features it has to offer, including:
Frequently Asked Questions
Strata Choice operates on a fee-for-service model without insurance commissions or hidden supplier commissions. The company focuses on transparent communication, structured financial reporting, proactive management, and long-term client relationships. Their approach is designed to give Owners Corporations greater visibility and control over building operations and costs.
Strata management fees are generally based on factors such as the size of the building, number of lots, complexity of the scheme, frequency of meetings, reporting requirements, and operational demands of the property. A transparent fee structure helps Owners Corporations understand exactly what services are included.
Yes. Communication is a key part of effective strata management. Strata Choice assists with meeting coordination, notices, updates, records access, and owner enquiries to help committees and residents stay informed about building matters and decisions.
Strata Choice coordinates maintenance requests, contractor communication, and operational issues affecting common property. The goal is to help Owners Corporations respond to maintenance matters efficiently while maintaining proper records and oversight of works performed.
Fee-for-service strata management provides clearer visibility over costs because the management company is paid through agreed service fees rather than hidden commissions. Many Owners Corporations prefer this structure because it helps reduce conflicts of interest and improves financial transparency.