Strata Choice is a technologically progressive business that provides up-to-date technology to make life easier for owners and Strata Committees. This technology provides real-time information with self-service capabilities. By harnessing this technology, Strata Choice offers efficient, effective customer focussed service that meets customers’ expectations today and into the future.
The Benefits of Strata Choice
Strata Choice is a business that understands the importance of harnessing technology to provide customers with efficient and effective service. By utilising state-of-the-art technology, Strata Choice seeks to make life easier for Strata Committees and apartment owners while contributing to customer-focused service.
To achieve this, Strata Choice has established a Customer Service Framework, which serves as the foundation for their innovation strategies and technological solutions. This framework ensures their strata managers are proactive and relationship management focused while also creating operational efficiencies such as faster client response times.
StrataVote has revolutionised the way Owners Corporations, and apartment owners can manage their strata affairs. It is a user-friendly, digitally integrated platform that enhances communication, facilitates decision-making, and streamlines meetings and voting.
StrataVote enables owners to pre-vote through their computer or mobile device, receive notices electronically via email or post, join meetings online from any device, and cast their votes securely with an intuitive interface. StrataVote also substantially lowers the carbon footprint by reducing printed meeting documentation and postage. With StrataVote, you experience the convenience, efficiency, and customer focus that Strata Choice is known for.
Strata Choice Owners Portal for Real-time Insights into your Apartment Complex
Strata Choice’s Owners Portal powered by SMATA provides real-time insights into the operations of your building, giving you enhanced control over maintenance requests and other features to streamline management. With a single email and password, Strata Committee members and owners can access numerous features such as invoice management, establishing rules and procedures, and document management.
- Building Profile
The Building Proﬁle is an integral hub for timely notices and updates regarding the building, rendering it effortless to stay informed and access services. All essential information can be found in one safe space!
- Document Management
The portal has a user-friendly Document Management System (DMS) to upload, modify and store all invoices and important files associated with the building. Committee Members and owners can rapidly find what they need using the built-in search engine that requires minimal mouse clicks.
- Invoice Management
Invoices are readily accessible and available to stakeholders for review. A log of activity is provided with each invoice, guaranteeing transparency and accuracy in the process. In addition, Invoice Approvers have access to additional functionalities that enable them to approve invoices quickly and efficiently.
- Create and Track Work Requests
Owners and Committee Members can quickly create new requests for maintenance work and other services in their building, while service providers are evaluated on criteria such as cost-effectiveness, turnaround time, professionalism, and punctuality. Your strata manager can access all job data and statistics when assigning jobs to providers. With the status updates available to owners, all building maintenance requests can be tracked in real time!
Strata Choice is revolutionising the way owners and Strata Committee members stay informed. With their suite of tech offerings, Strata Choice enables clients to access documents from anywhere at any time, communicate with others quickly and easily, keep track of maintenance requests in one place for easy viewing, and approve invoices without a hassle. Their user-friendly platform provides an efficient method for holding meetings and voting, making communication effortless while enhancing decision-making processes.